Legal & Privacy

1. What we collect

We only collect information that helps us understand your needs and improve how we serve you. This may include:

• Name and contact details such as email address and phone number
• Business-related information you choose to share
• Messages submitted through forms or the assistant
• Website usage data through analytics, where consent has been given

We do not collect unnecessary or excessive personal data.

2. How we use your information

Your information may be used to:

• Respond to enquiries and communicate with you
• Understand your business needs and recommend relevant solutions
• Improve our services, tools, and website experience
• Monitor website performance and usage through analytics

We do not sell or trade your personal data.

3. Data protection

We take data protection seriously and apply practical measures to ensure:

• Limited access to information
• Secure handling of communication and records
• Minimal data exposure across systems

We aim to follow the principles of the Kenya Data Protection Act and good global practice in how we manage information.

4. Third-party tools

We may use trusted third-party tools such as analytics, communication, and website support platforms. These may process limited data as part of service delivery and website functionality.

5. Your control

You have the right to:

• Decline non-essential cookies
• Request clarification on how your data is used
• Stop communication at any time

1. What cookies are

Cookies are small files stored on your device to improve your browsing experience and help us understand how the website is used.

2. How we use cookies

We use cookies to:

• Understand website usage through analytics
• Improve website performance and usability
• Support key features of the website

We do not use cookies for intrusive advertising or unnecessary tracking.

3. Your choices

When you visit our website, you can accept or reject non-essential cookies. You can also reopen and update your cookie preferences at any time using the Cookie Settings option in the footer.

1. Use of website

By using this website, you agree to:

• Use it for lawful purposes only
• Not misuse, disrupt, or attempt to interfere with the website
• Provide accurate information when submitting enquiries

2. Nature of services

Pramza Solutions provides business process setup support, KPI and reporting advisory, operational structure and system support, and practical AI and automation guidance. Our support is tailored to each business context.

3. No guarantees

We aim to deliver high-quality, practical solutions. However, outcomes depend on implementation, timing, and client context. We do not guarantee specific financial or operational results.

4. External links

Our website may include links to external platforms such as WhatsApp and social media. We are not responsible for how those external platforms handle your data or operate their services.

5. Changes to this page

We may update this page from time to time to reflect changes in our services, tools, website, or applicable legal and regulatory requirements.